Good to Know
FAQ & Policies
Do I need an appointment?
Appointments are recommended to ensure you receive your preferred date and time. Walk-ins are always welcome when availability allows.
How do I book an appointment?
You can book online 24/7 or contact us by phone, text, or email. We recommend scheduling your next visit before you leave to secure your preferred time.
Do you serve both men and women?
Yes. We proudly offer premium grooming and salon services for both men and women in a welcoming, luxury environment.
What beverages do you offer?
Every guest is invited to enjoy complimentary coffee, sparkling water, beer, bourbon, or tequila during their visit.
Do you offer memberships?
Yes. Our memberships are designed for guests who value consistent maintenance, priority booking, exclusive savings, and premium service.
What if I need an appointment before or after regular business hours?
Early morning and extended-hour appointments may be available upon request, subject to availability.
What is your cancellation policy?
We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment. Late cancellations or missed appointments may be subject to a cancellation fee.
What forms of payment do you accept?
We accept all major credit cards, debit cards, Apple Pay, Google Pay, and cash.
Do you sell professional hair care products?
Yes. We carry carefully selected professional products to help you maintain your style at home, with our own signature product collection coming soon.
Do you offer gift cards?
Absolutely. Gift cards are available in any amount and make the perfect gift for birthdays, holidays, and special occasions.
Where are you located?
We’re located at 633 Chapala Street in Santa Barbara. See our Contact page for directions, parking information, and business hours.
Is parking available?
Yes. Parking is available near the salon. Please check our Contact page for the most up-to-date parking information.
What makes Giuseppe different?
At Giuseppe, every appointment is inspired by family and crafted with Italian hospitality. Our focus is on exceptional service, personalized attention, and creating an experience that feels relaxing, refined, and memorable from the moment you walk through our doors.
Our Policies
A Few House Rules
Cancellations
We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment. Cancellations made within 24 hours will be charged 50% of the scheduled service.
Late Arrivals
Please arrive on time. If you are more than 15 minutes late, your appointment may need to be shortened or rescheduled so we can serve every guest well.
Deposits
A deposit may be required to book, depending on the service. Details are confirmed when you schedule your appointment.